1. Information We Collect

When you purchase a custom bat or gear from our store, we collect the personal information you give us such as your name, address, and email address. This allows us to process and deliver your orders accurately.

• Personal Identifiers: Name, shipping address, and billing address.
• Contact Information: Email address and phone number (863-341-1989 for support).
• Customization Data: Logo uploads, engraving text, and specific bat configurations.

2. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website.
• Process your transactions and ship your custom gear.
• Communicate with you regarding order status or custom design proofs.
• Send you marketing communications (only if you opt-in).
• Find and prevent fraud.

3. Consent & Custom Media

By uploading a logo for a Souvenir Bat or Custom Pro Model, you confirm that you have the legal right to use that imagery. We store these files solely for the production of your specific order.

4. Data Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. All credit card information is encrypted using secure socket layer technology (SSL).

5. Third-Party Services

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us (such as payment processors and shipping carriers like UPS or FedEx).